Reserve Bank of India |
OTP is requisite in place of all transactions associated with all Interactive Voice Response (IVR) transactions ready on phone. However, cardholders need not to wear out OTP in place of online transactions as the CVV quantity and a special password is an adequate amount in place of the online transactions. Moreover, selected transactions such as cell phone renew and direct-to-home connection would besides require OTP as specified by the concerned banks.
Public sector bank-State Bank of India offers cardholders a service to generate password either through a phone call or transport SMS. Banks will provide OTP on the registered quantity of user. HDFC Bank will, however, offer password through SMS, IVR system-based or through a call to the helpline.